shipping-policy

SHIPPING

 

Thank you for choosing BLUSS! We aim to provide you with a seamless shopping experience, including reliable and efficient shipping services. Below, you will find important information regarding our shipping policies when you shop with us using Bpost as our shipping carrier.

 

Processing Time:

Orders are typically processed within 2-4 business days after payment confirmation, except during busy periods or holidays. Please note that custom orders may require additional processing time.

Shipping Methods:

We exclusively use Bpost as our shipping carrier for domestic and international orders.

Standard shipping: Delivery within 1-2 business days for domestic orders and the business days for international orders depend on the local postal partner.

For Domestic orders, please note that we send the packages to the nearest Bpost lockers or Bpost collection points in order to be more sustainable.

 

Shipping Costs:

Shipping costs are calculated based on the destination, weight, and size of your order.

Shipping costs will be displayed during the checkout process.

Order Tracking:

Once your order is shipped, you will receive a confirmation email with tracking information.

You can track your order by visiting the Bpost website and entering your tracking number.

International Shipping:

For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the order total.

Shipping Delays:

While we strive to meet our estimated delivery times, please note that shipping delays may occur due to unforeseen circumstances, such as weather, customs processing, or carrier issues. We appreciate your patience and understanding during such instances.

Lost or Stolen Packages:

BLUSS is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact Bpost's customer service for assistance.

Returns and Exchanges:

For information about returns and exchanges, please refer to our Return Policy.

Contact Information:

If you have any questions or concerns regarding your order, please feel free to contact us for assistance.

Changes to Shipping Policy:

BLUSS reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page.

By placing an order with us, you agree to the terms and conditions outlined in this shipping policy.

Thank you for shopping with BLUSS!

Last Updated: 24/01/2024